Safety within the clinic is really important to us and in the light of COVID-19 it is a shared responsibility where both the clinic and the patient have a part to play.

Our role:

• To maintain strict levels of hygiene within the clinic room at all times (see Clinic Room Hygiene Policy below)

• To provide hand washing facilities and hand sanitiser for patient use

• To have masks available for patients to purchase should they not have one when they enter the clinic

• All furniture and equipment used will be disinfected after each patient’s treatment

• To schedule appointments so that there is a minimum of 15 minutes between patients to ensure that patients do not come in to contact with each other

• The therapists will wear protective masks, gloves and aprons where appropriate throughout the treatment (please see our PPE policy)

Patient role:

• To not attend clinic if a temperature or COVID-19 symptoms are present

• To not attend clinic during required self isolation through track and trace

• To not attend clinic within 2 weeks of return from a foreign country (regardless of quarantine status)

• With the exception of children and carers, patients should attend their appointment alone

• To wear a mask at your appointment when required (Please see our COVID-19 Face to Face Procedure)

• Not to arrive without an appointment

• To pay appointment fees via bank transfer

Clinic Room Hygiene Procedure

At the start of each therapist shift:

• Wipe the computer keyboard and mouse over with disinfectant wipe(s)

• Wipe the doorhandles (inside and out) with disinfectant wipe(s)

• Wipe all counter tops with disinfectant wipe(s)

• Wipe the treatment plinth with disinfectant wipe(s)

• Mop floor

During each treatment session the clinician must:

• Disinfect anything that is going to come into contact with the patient. For hands use alcohol gel or wash hands with soap and water before putting on any PPE to perform a hands on assessment or treatment.

• Once any PPE has been removed use alcohol gel or wash hands with soap and water.

After each treatment session:

• Wipe the treatment plinth with disinfectant wipe

• Wipe any equipment used, including gym balls, steps, bands etc. with disinfectant wipe

• Wipe all counter tops with disinfectant wipe

• Mop floor

• Wipe doorhandles (inside and out) with disinfectant wipe

At the end of each therapist shift:

• Wipe the computer keyboard and mouse over with disinfectant wipe(s)

• Wipe doorhandles (inside and out) with disinfectant wipe(s)

• Wipe all counter tops with disinfectant wipe(s)

• Wipe the treatment plinth with disinfectant wipe(s)

• Mop floor